Hyperion Labs is an Australian business that builds and manages AI receptionist systems for businesses. We operate the website hyperionlabs.com.au and related services.
When you use our website or contact us, we may collect the following personal information:
If you become a client, we may also collect technical information required to set up your AI receptionist, including CRM credentials, calendar access, and staff details. This information is used solely to configure and operate your service.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Enquiry data submitted through our contact form is transmitted via Resend (a transactional email provider) and received directly by us. We store client information securely and only retain it for as long as necessary to deliver the service or meet legal obligations.
Call logs and booking records generated through your AI receptionist are stored in Google Sheets and Google Calendar, which are governed by Google's privacy policy.
Under Australian privacy law (Privacy Act 1988), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the address below.
Our website uses minimal analytics. We do not use advertising cookies or track you across other websites.
By accessing or using the Hyperion Labs website (hyperionlabs.com.au), you agree to these terms. If you do not agree, please do not use the site.
This website is provided for informational purposes and to facilitate enquiries about Hyperion Labs services. You agree not to:
Use of Hyperion Labs' AI receptionist services is governed by the separate Service Agreement provided to each client. In the event of conflict between these terms and a signed Service Agreement, the Service Agreement prevails.
All content on this website — including text, design, graphics, and the Hyperion Labs name and logo — is the property of Hyperion Labs and may not be used without prior written consent.
Hyperion Labs provides its services in good faith. We do not guarantee uninterrupted availability of the website or AI services. To the extent permitted by Australian law, Hyperion Labs is not liable for any indirect or consequential loss arising from use of the site or services.
Our AI receptionist systems generate responses based on information provided by clients. Hyperion Labs is not responsible for the accuracy of AI-generated responses beyond the scope of the agreed configuration. Clients are responsible for ensuring the information they provide to us for training is accurate.
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
We may update this page from time to time. Continued use of the site after changes constitutes acceptance of the updated terms. The date at the top of this page indicates when it was last updated.